Alex Prentice

Headline Summary

I am an outgoing person, and have been brought up to work hard and achieve in life. I like to communicate with people.

Career History

  1. University Of Linguistics

    Exam Vigilator

    Jun 2010 - Jul 2010
    • Dealing with people from all over the country to do exams
    • make sure that their is no cheating
    • examiners were prepared for the next candidate
    • show the candidates to the right buildings
    • organize different buildings for different exams
    • time keeping skills
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  2. AcePi Claims

    Personal Injury Advisor

    Jul 2009 - May 2010
    • Managed a London based team of four
    • Gained customer service knowledge
    • dealing with clients queries
    • advising clients on their accidents
    • calming clients down on the phone and helping resolve their problems
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  3. Corsica Marketing

    Direct Sales Representative

    Jan 2009 - Jul 2009
    • communicating daily with the public
    • hitting daily targets
    • organizing events to go and pitch our sale
    • gained confidence in handling a variety of work related problems
    • organizational skills
    • speaking directly with clients
    • daily meetings
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  4. Toys R Us

    Warehouse assistant

    Sep 2008 - Dec 2008
    Duty: Unloading and organising stock, assisting on shop floor, assisting customers

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Education History

  1. Strive Training in association with Barnet College

    Customer Service and Call centre pre-employment training

    Jul 2010 - Aug 2010

    Successful completion

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  2. Hendon School

    GCSE

    Sep 2003 - Jul 2008

    Media-C-C

    Maths-D

    Science-C

    English-B

    Physical Edducation-B

    Desighn Technology-C 

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Certificates

  Customer Service & Contact centre
 Customer service - Demanding customers
Customer Service - Quality Management
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Video Summary

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About Me

Work Samples

At Work - A video highlighting the following skills:

  • Phone manner
  • Customer Service
  • Communication

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Languages

  • noviceexpert
  • Italian

IT Skills

  • noviceexpert
  • basic IT skills