Children's Social Services Department, Wembley, London. Conference Team Administrator/Clerk. Temporary contract.

Main duties involved:

• Administrative: Sending invites to professionals and families for conferences, updating child protection records, notifying relevant staff of conferences via conference schedules, creating child protection files, general filing and updating information, authorising claim forms, writing letters to professionals regarding conferences, email checks and liaison, diary management, meeting fast and short deadlines.
 

Main duties involved:

• Generating leads: finding the appropriate market for sales and uploading contacts to in-house database ACT.;

• Sales: Contacting previous and new potential clients to attend the Webinar or any other conferences offered by EastEuro Link.;

• Research: into different industries to highlight recent issues within specific markets.;

• Planning: sole decisions made on webinar topics, agenda, speakers and target market. ;

• Producing: strategic webinar events for emerging markets. Introducing the first webinar for EastEuro Link.;

• Managing website: working with external web designers for website layout.

Main duties involved:

• Website management: Daily updates to website and checking for anomalies.;

• Product launch management & Marketing: Planning with managers, research and organising priorities. Providing ideas on customer interaction to new products on website. Meeting stock deadlines, promotions and within competitors' release dates. Communicating across the organisation to senior managers and with clients outside the organisation. Tracking progress of the promotion post-release. ;

• Competitor analysis: Website research, analysis of offers and products compared to T-Mobile Online; carrying out presentations of findings to senior members. Ability to use own ideas and provide solutions and recommendations on improving sales.;

• Reporting: Monitoring online sales and providing suggestions to increase sales, compiling daily/weekly analytical reports for T-Mobile online sales sent across the organisation; tracking analytical data from team members; collating data; providing reports to T-Mobile headquarters; future forecasting decisions for stock. ;

• Relationship building: Developed and maintained relationships within the organisation. Working closely with managers of other organisations on the accessory website. Working closely with telesales teams in regular meetings on new promotions.;

• Training new staff: I received ad hoc training throughout the placement and was responsible for training a new employee at T-Mobile.
 

Brent Cross Shopping Centre, Hendon. Sales Assistant.

•General: Dealing with customer queries/problems, meeting daily predicted sales targets individually and as a team. Keeping up with GAP standards within the store. Rapidly adjusting within a large team. 
 

• General: Working to high standards within a highly pressurised environment. Need for high attention to detail. Dealing with customer queries on the shop floor and over the telephone. Working in a team to assist with stock movements, receiving deliveries and handling money, cashiering and cash collection. Responsible for new staff supervision which included staff training when required.